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Frequently Asked Questions
1. What products does The VS Events offer?
The VS Events offers a curated collection of high-quality lifestyle, gifting, and home décor items designed to bring elegance and charm to your everyday living.
2. How can I place an order?
You can place an order directly on our website by selecting your preferred products, adding them to the cart, and completing checkout with your payment and delivery details.
3. What payment methods do you accept?
We accept major payment options including UPI, debit/credit cards, net banking, and select wallet payments through secure payment gateways.
4. How long does delivery take?
Delivery timelines vary based on your location. Typically, orders are delivered within 4–7 business days. You will receive tracking details once your order is shipped.
5. What is your return policy?
We accept returns only for defective, damaged, or incorrect items. Return requests must be initiated within 3 days of delivery. Please refer to our Return & Refund Policy for complete details.
6. Can I cancel my order?
Orders can be cancelled only before they are shipped. Once shipped, cancellations are not allowed. You may apply for a return after delivery if eligible.
7. Do you offer exchanges?
Yes, we offer exchanges for damaged or incorrect products delivered. Exchange requests must be reported within 3 days of receiving the order.
8. How can I contact customer support?
You can reach us via phone or email for any queries, concerns, or assistance.
📞 [Your contact number]
📧 [Your email]
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Contact Us
40, Laggere Main Rd, near BMTC Bus stand, Chowdeshwari Nagar, Rajiv Gandhi Nagar, Hegganahalli, Bengaluru, Karnataka 560058